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HELP CENTER
How can we help?
All
Getting started
Daily operations
Driver app
Compliance
Posting & claiming
Billing
Regulation
Getting started
What is Flower Freight?
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Who can use it?
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What's my license number format?
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How do I connect Metrc?
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How long does verification take?
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Daily operations
What is the daily reconciliation report?
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Do transfers I make in Metrc show up here?
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How do credential expiry alerts work?
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How does invoicing work?
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What is the SOS button?
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Driver app
How do drivers get access?
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Is there an app to download?
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What is scan-to-verify?
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What happens if a package failed lab testing?
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Does the app track location automatically?
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What if the receiver rejects something?
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Posting & claiming
What does it cost to post a load?
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Who sees my load?
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What's hidden until someone claims?
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What does Rush do?
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Can I cancel a posted load?
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Why can't I claim yet?
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How do I get paid?
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Compliance
What does my vehicle need?
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What insurance do I need?
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Do I need a Metrc manifest?
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Can product stay in the van overnight?
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How many people per vehicle?
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What records does the platform keep?
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Can I export everything if I leave?
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Billing
What are the plans?
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Why is the carrier plan free?
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Do you take a percentage of my freight?
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Can my subscription be reimbursed by the state?
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Can I cancel?
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Regulation
Is it legal to transport my own product?
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Is Flower Freight licensed by the CRC?
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Is Flower Freight a Metrc integrator?
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Who do I contact at the CRC?
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Still stuck?
Email
info@flowerfreight.app
or use the chat in the corner. For compliance questions specifically,
ops@flowerfreight.app
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Regulatory questions can also go straight to the NJ-CRC at crc.info@crc.nj.gov or njcannabis.gov. Nothing on this page is legal advice.